Frequently Asked Questions

• Fridgy water bottles are known for their superior build quality. They are made from kitchen grade 18/8 stainless steel, which is highly durable, rust resistant, and resistant to punctures or dents. Fridgy uses a thick, robust body that can withstand more wear and tear. Our powder coat is food grade quality powder that is of the highest quality, designed to be resistant to fading and pealing even after prolonged exposure to high temperatures like those experienced in dishwashers.

• Cheaper options often use lower-grade stainless steel or thinner materials, making them more prone to dents, scratches, and rust over time. Their powdercoat is also often poor quality and prone to fading and peeling

• Fridgy bottles feature advanced triple-wall vacuum insulation technology that keeps drinks cold for up to 24 hours or hot for 12 hours. The insulation is designed to minimize heat transfer, even in extreme conditions. This is also enhanced as all our bottles are lined in copper which adds as a further insulation barrier.

• Cheaper Bottles: While many cheaper bottles also use vacuum insulation, the quality and efficiency is often lower. They often will not retain temperatures as long as Fridgy bottles, and the insulation may degrade faster with time and use.

At Fridgy, we rigorously test our products under real-world conditions — including through extensive dishwasher testing — to ensure they perform at the highest standard. While we only use the highest quality dishwasher proof powder coat on our tumblers and bottles and they have always passed this extensive testing we still recommend hand washing to maintain the new look finish and extend the life of your product.

• Fridgy bottles come with well-engineered lids that are leak-proof, durable, and easy to clean. The lids are designed for easy cleaning and offer reliable performance over time, ensuring no spills during transport. They are also designed to withstand most drops, even when the bottles are full so they are perfect for little humans that may have trouble holding onto their bottles all the time.

• Cheaper Bottles may bottles may lack the same advanced lid designs, and the sealing mechanism might not be as reliable. This can lead to leaks over time or difficulty in keeping the lid clean.
  

• Fridgy bottles are designed for rugged outdoor use, making them highly durable for long-term use. They are built to last years and perform under tough conditions, including extreme temperatures and rough handling.

• Cheaper Bottles: Cheaper alternatives may work fine for everyday use but are less likely to hold up to rough environments or frequent drops. Their lifespan is usually shorter, and they may not maintain their insulation properties as well after extended use.
  

• Fridgy bottles are sleek and come in a variety of finishes and colors. The powder-coat finish on all Fridgy models is durable and resistant to fading or chipping. The Fridgy design is minimalist yet stylish, appealing to hard working Australians, outdoor enthusiasts and those looking for a premium look. Our IP protect grip range and rugged looking base also adds to our products appeal making it easily identifiable even from a distance.

• With the recent introduction of our cruise range to the Fridgy lineup, We are now one of the only companies in the world that offers a 1L plus water bottle that is designed to fit in most standard car cup holders while still fitting our standard leak proof lids, making it the perfect companion for aussies on the move.
  

• Fridgy offers only high end premium products however we have ensured they are competitively priced again other high end international brands on the market.

• Many bottles are available at a fraction of Fridgy’s price, often under $20. While more affordable, they generally compromise on many aspects like durability, insulation efficiency, and build quality.
  

At Fridgy we offer 36 month warranties on manufacture defects of our stainless steel products. Our reputation for quality and longevity backs the premium price compared to the generic brands on the market, and customers know they’re buying a long-lasting product. If you purchase our products and experience any manufacturing defects, then all you need to do is contact us and we will gladly sort you out with a replacement. We don’t want any of our customers feeling that they have not received value in their Fridgy.

For the fastest response, please email sales@fridgy.com.au with the following information

A photo of the bottle defect along with the approximate date and place of purchase. Please also provide your postal address for the replacement, should it be approved.

• Due to the heavy-duty construction, Fridgy bottles can be slightly heavier compared to cheaper options as our stainless steel walls can be up to 50 percent thicker than cheaper bottles. This extra weight contributes to the durability of our products.

• Typically, cheaper bottles are lighter because they use thinner materials. This may be convenient for some, but it often comes at the cost of durability and insulation performance.
  

• Fridgy bottles have added features like our rugged looking base, ergonomic designs which includes our IP protected grip design, or more recently new innovations like our Cruise range which are bottles designed to fit in most standard car holders.

• Cheaper bottles tend to focus on the basics and rarely strive to innovate.